We do not allow our suppliers to give out personal information such as e-mail addresses or phone numbers in message threads or in replies to customers before a booking is confirmed. We spend a lot of time and money doing marketing for suppliers brands and listings and therefore we also would like to take part in the transaction which needs to be done through our platform. Once the booking is confirmed, you can contact the customer directly to get make final arrangements like hotel pick up on the day of the activity, etc.