Simply put, yes. We treat one-star reviews no differently from five-star reviews. Like all online reviews platforms, our sites are intended to provide a forum for honest discussion between suppliers and users. By remaining neutral, they can host a wide array of opinions that help Travelers make informed decisions. For this reason, and also to ensure compliance with applicable laws, we do not modify the content or remove an opinion or statement from a valid review. However, if you felt suspicious review you can always report us by flagging it.