Email generally arrives quickly. If you haven’t received an email within a few minutes:.

• Make sure you’re checking the right email address.
• Look in your spam folder for a message titled Password Reset. If you find the message there, you may want to add explorebees.com and support.explorebees.com to your email whitelist.
• If your email client needs it, be sure you’ve actively checked for new mail.
• If you still don’t have a reset email, contact our support team.