ExploreBees Help Center
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Tickets
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Is it mandatory to take a printout of the ticket? Can I show a Mobile Voucher (e-ticket) on my smartphone instead of printing it?
I have lost my ticket What should I do now?
I did not receive my confirmation email what to do?
Why are my bookings not shown in my account?
How can i access my bookings?
How can I check which account I used to purchase my tickets?
How to order a ticket from ExploreBees
What are the available payment methods to purchase tickets in ExploreBees?
I have trouble while purchasing a ticket what should i do?
Will I receive a confirmation email after I have purchased my tickets?
How do I confirm that my booking has been made?
What do I do if my booking is not completed?
What happens when my ticket does not work?
How do I report a ticket that did not work?
There is another name on my ticket Will I still be able to enter the event?
Where is the email with my tickets?
I received another ticket then I ordered. What now?
Can I change the name that is on the ticket I bought via EcploreBees?
I have problem with the payment what to do?
Pay on arrival facility available in ExploreBees?
What information will I receive upon a confirmed booking?
Can I contact the organizer directly?
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